Privacy Policy

1. Data We Collect

1.1. Merchants: Upon registration, we collect your personal details (name and email address), details about your business (name, location, and website), and information about the service(s) you will use with Small Transfers (name, website, and use case). We also store information about the transactions you create to track charges to your customers, and information about the payouts to you. Finally, we store whether your account was created through a referral link.

1.2. Customers: Upon registration, we collect your personal details (name and email address). We also store information related to your STC purchases and refunds, your authorizations of services linked to Small Transfers, and the transaction details related to your use of these services.

1.2.1. Sign in with Google: If you use "Sign in with Google" to either sign up or log in, we collect your name and email address from your Google account.

1.3. Ambassadors: Upon registration, we collect your personal details (name and email address). We also store information about which merchants created their accounts through your referrals. Finally, we store information about the payouts to you.

1.4. Website Visitors: We use tools like Google Analytics and LogRocket to collect website analytics and session logs. We make every effort to follow the laws regarding such data collection.

2. How We Use Your Data

2.1. Merchants: We use all information you provided during registration for Know Your Customer (KYC) purposes. In addition, we use your name and email to send you transactional emails related to the service provided to you. The name and the website of your service(s) are shown to customers on the authorization screen for your service. We use the information about your transactions and payouts to track charges to your customers and payouts to you. We use the information about referrals to track payouts to Ambassadors. If you subscribe to our newsletter, we may occasionally send you emails; you can unsubscribe anytime.

2.2. Customers: We use your name and email to send you transactional emails related to your account and the service(s) you authorized. We use the information related to your STC purchases and refunds to track your balance. We use the information related to your authorizations to decide which merchants can charge your account. We use the information related to your transactions to track your usage of the services. If you subscribe to our newsletter, we may occasionally send you emails; you can unsubscribe anytime.

2.3. Ambassadors: We use your name and email to send you transactional emails related to your account. We use the information about referrals to track payouts to you. We use the information about payouts to track your earnings. If you subscribe to our newsletter, we may occasionally send you emails; you can unsubscribe anytime.

2.4. Website Visitors: We use the analytics and session logs to improve our website and services.

3. Data Sharing

3.1. Postmark: We use a third-party service for sending both transactional and newsletter emails. Your email address is not shared with other third parties or used for any other purpose.

3.2. Stripe: We use a third-party service for processing payments. Your credit card information is not stored on our servers.

3.3. Google Analytics: We use a third-party service for website analytics. Your information is anonymized.

3.4. LogRocket: We use a third-party service for session logs. We may link your name and email to specific session logs to better understand what happened in a specific session.

4. Data Protection

4.1. Storage: The data is stored in a secure cloud database. We use industry best practices to protect your data from unauthorized access.

4.2. Servers: Our service is hosted on a secure cloud infrastructure.

4.3. Google APIs: The use of information received from Google APIs adheres to the Google API Services User Data Policy. We use the information obtained from Google APIs only as described in this document.

4.4 Compliance: We comply with major privacy regulations, including GDPR and CCPA, ensuring your data rights are respected and upheld.

5. Your Rights

5.1. You have the right to request a copy or removal of your data stored with us. Contact us to make a request.

5.2. You can adjust your cookie consent preferences at any time.

6. Updates

6.1. We may update this policy from time to time. Any significant changes will be communicated to you.

7. Questions

7.1. For questions about this policy, please contact us.